How we Helped AgOps?

AgOps is a start-up company that was developed by founder Dominic Fagundes to help Ag Service companies with their day-to-day operations. As an owner in the ag industry himself, he identified common pain points that many Ag businesses were facing. With years of agricultural experience, AgOps now offers a digital solution that helps streamline small and large operations within the Ag industry.

Challenges

In the agricultural sector, the complexity and lack of industry-specific features in standard customer management software can hinder efficiency. Many existing tools fail to consider agricultural priorities, such as the emphasis on fields rather than physical addresses, and cannot accommodate the industry's diverse service offerings. This gap creates operational friction for Ag businesses, demanding a solution tailored to their unique needs.

Our Approach

Build Online's engagement with AgOps centered on developing a user-friendly operational app and cloud-based CRM that seamlessly integrated various aspects of the business workflow, including billing, job scheduling, and time tracking. Our commitment was to construct a solution that was intuitive, reducing complexity for managers in the field and providing high-quality customer communications.

Solution Development

The collaboration produced a multifaceted platform offering a suite of tools designed for the agriculture service industry's nuanced demands. The product included features like time tracking, invoicing integrated with QuickBooks, client-centric reporting, and task progress oversight. All of it designed with Ag business in mind. Build Online also delivered training and maintenance services to ensure the app's enduring success.

Results & Impact

Within months, AgOps delivered tremendous time savings and boosted productivity for managers and office staff. Field employees embraced the simplified interfaces. Enhanced oversight and billing accuracy drove business expansion. “The app has allowed us to gain a half hour to an hour a day for each of our managers,” Fagundes notes. “For our office staff, it has probably cut their time in half.”

Lessons Learned

The project with AgOps reinforced the importance of industry-specific solutions and highlighted the value of a collaborative approach to development. Regular updates and communication were key to meeting the client's needs and adapting to their feedback, as evidenced by the successful outcomes and the ongoing partnership.

Conclusion

Purpose-built for agricultural businesses, AgOps is transforming outdated workflows. With optimized operations and improved client relations, the platform unlocks growth potential for all ag service providers. As Fagundes concludes: "Their team has been phenomenal with keeping us updated throughout the whole thing and making adjustments. We're 100% satisfied with their work."